Why is there a charge on my card?

You are here because you have seen a charge on your card statement from us and don’t recognise the charge. Who are we? We run an online dating company which you have joined.

Please contact us if you have a charge which you do not recognise and we will look into this for you as our top priority.

Who are you and why are you on my credit card statement?

Here at PKMBilling we provide the billing for some of the worlds most premium entertainment websites. We have appeared on your statement as someone has ordered our services using your details.

I have no idea who this is, how do I get my money back?

Please email our billing team and provide with as much detail as possible so we can locate the charge on your card. We will investigate and respond to ALL inquiries within 1 business day.

Open A New Ticket

Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.

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We make it easy to cancel your account if in case you no longer need it.

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Check Ticket Status

We provide archives and history of all your current and past support requests complete with responses.

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